How to Upload a Document to Checkr
Why is my background check taking so long?
Most background checks take iii to 7 business days to complete, but some may take longer. Every background check is as unique as the individual applying, and then the completion time varies with each report.
Checkr ETA, which is bachelor in theCandidate Portal, provides an estimate of when your written report should be complete. Actual commitment time is not guaranteed.
Three common reasons your background check may exist taking longer to complete include:
- We are waiting for a slice of information from you. If this is the instance, you should have received a communication from the states.
- The canton courtroom(s) existence searched is/are taking longer than usual to return data. It'southward possible, for example, that there is a record asking backlog in ane of the counties or courts existence searched. For more data on the county search process, please encounterCounty Criminal Record Searchin the Checkr Assist Center.
- Your groundwork cheque includes a screening, like employment or education verification, that depends on verifying information with tertiary parties.
If Checkr has not requested additional data from yous,and then you're likely in the final stage of the background check.
Once your report is complete, you tin can download a copy bylogging into the Candidate Portal.
Having trouble logging into the Candidate Portal?Click here.
What's included in a background check report?
A standard groundwork check report from Checkr contains a number of different screenings, which are selected by the company ordering your study.
Unlike customers select dissimilar screenings to be included on background cheque reports. Ride sharing companies, for example, may social club a motor vehicle record screening in improver to criminal records screenings. Additionally, each company has dissimilar requirements which ways each visitor may take different screenings.
The information included on your background check report comes from public records.
How do I submit a document to Checkr?
You can submit a document to Checkr in one of the following ways:
Submit data through the Candidate Portal.Visit theCandidate Portal and log in with the information y'all submitted for your background check. Clickhere if yous're having trouble logging in.
Submit information through email.If we requested additional information from you, nosotros will send you a link in an email to upload documents. Search your email inbox and spam folder for the keyword Checkr. The upload link volition await like the image beneath. It works best in the Chrome, Safari, or Firefox browsers. Please make sure the photo you upload is every bit clear as possible!
- Submit information past submitting a request ticket.If yous cannot access the Candidate Portal or submit information through the link we sent you, please submit a request ticketherewith the description and zipper.
Why is my report suspended?
Commonly a report volition be suspended because Checkr, or the company you applied to, has requested information or documentation from yous to go on, and has not withal received it. The best way to see if Checkr needs whatever information or documentation from y'all would exist to log into theCandidate Portal. If there is an outstanding request for information or documentation there will be an upload link in the Candidate Portal for yous to use. Please note that some companies may require you to upload documentation directly with them in which case yous will want to reach out to the company you practical to.
Why is my groundwork bank check still pending?
Some of the more mutual reasons your background bank check may even so exist pending include:
- Checkr is waiting on data or documentation from you lot to continue with your report. Please cheque your e-mail inbox and spam/junk file for any messages from Checkr requesting data or documentation.
- Checkr is waiting for information to be returned from county courts. A surprising number of courts in the United states do not go along electronic records, and nevertheless maintain paper records. Obtaining these records tin add time to the process because it requires particularly trained researchers to go to the canton courthouse and physically pull records.
- Courtroom backlogs. Due to staff shortages and the demand for records, a lot of courts are suffering from record request backlogs.
- Courts in California and Massachusetts in particular are known for beingness slower than the norm.
- If your report includes a special screening, such as education or employment, that may cause your written report to take longer to complete.
Most background checks have between iii-seven business days to consummate, depending by and large on the locations where records may be searched. If your background check is taking longer than that, please bank check your emails or log into the Candidate Portal to see if there's any information or documentation required from you to motion it forth.
My groundwork written report is consummate. What happens adjacent?
Once your background check written report is complete, the company that ordered your report volition be notified and will review your report.
Please remember: Checkr is a consumer reporting agency. We provide background cheque reports for companies that request them.We do not review reports, brand employment or appointment decisions, or decide company requirements regarding employment or appointment. The company you lot applied with will brand its own determination based on its own requirements and review of your study.
One time your report is complete, please reach out to the company you applied with for updates. Our support team is non informed almost hiring timelines and will not know how long the visitor you applied with will take to go back to you.
Source: https://checkr.com/my-background-check
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